What is your refund policy?

If your package arrives damaged beyond normal shipping wear and tear or the food arrives not cooled, please contact us at [email protected] within 24 hours following the receipt of your package, and we will determine if a replacement package or refund is appropriate based on the information you provide. If you believe that the meal(s) have been compromised, DO NOT serve any of the meals from your package and contact us immediately and no later than 12 hours following receipt of your package. Refunds will be done only through the original mode of payment.