You order food online, once a week by Friday at 13:00, either as a one-off order or by activating a recurrent subscription. Our minimum order amount is AED 85. You can choose between Meals for toddlers (1-4yrs) or children (5-10yrs), Family sauces, Porridges, and Popsicles, for the entire family to enjoy. Our meals are prepared in our Dubai Municipality approved kitchen, packed and delivered in glass jars, which we recollect, wash, sanitize and reuse. We deliver once a week, on Sunday, across the UAE. You receive your meals vacuum sealed and cooled. Just placed them in your fridge! With your next order we recollect the used glass jars.
All our recipes are developed in collaboration between US Board Certified Dieticians/Nutritionists and our chefs to ensure they not only taste delicious but also meet age-appropriate nutrient requirements. Our chefs have received extensive training on our specific scientific methods and processes which maximize nutrient density. Beyond that, from a food safety perspective, all our kitchen staff are PIC Level 3 certified exceeding the minimum required Food Safety Standards set by Dubai Municipality.
Our kitchen is located in Dubai – Al Quoz Industrial Area 3
All of our meals are prepared in our kitchen which is HACCP* certified by Dubai Municipality. (*HACCP certifications are the international gold standard for professional kitchens).
My Account, Payments, etc
To make changes or pause your subscription at any time, login to your account click the ‘My Subscriptions’ tab.
If your package arrives damaged beyond normal shipping wear and tear or the food arrives not cooled, please contact us at firstname.lastname@example.org within 24 hours following the receipt of your package, and we will determine at our discretion if a replacement package or refund is appropriate based on the information you provide. If you believe that the meal(s) or the food packaging itself has been compromised, DO NOT serve any of the meals from your package and contact us immediately and no later than 24 hours following receipt of your package. Refunds will be done only through the original mode of payment, or a credit to your Sprout Account will be issued. Any credits issued to your account may be used to offset the cost of your weekly plan or to purchase additional meals. All credits issued to a Sprout account must be used within 90 days of the date of issuance.
We accept Visa and MasterCard or you can check out with Apple Pay by using your preferred card . We do not accept cash on delivery, personal cheques or money orders.
Ordering Process, Delivery
We deliver across the UAE. If you have any problem with your order, please contact us on 971 50 101 9649. We will be more than happy, to assist you!
1) Visit our Home Page. Browse our weekly menu or choose the subscription that fits your family needs and select the meals, family sauces and add any of our breakfast and frozen items (popsicles) you like.
2) Select the weekly meal menu or choose the subscription package that suits you best.
3) Complete the checkout process (Once your order is complete you will receive an order verification by email confirming your order and stating the delivery day and time range).
Note: We deliver our Meals, Family sauces, Breakfast, and Frozen items (popsicles), once a week, on Sunday, for all orders received by Friday at 13:00 (which is the cut off day for orders). Should you wish to place an order after the cut off day, please get in touch with us on +971 50 101 9649.
We deliver our meals and/or family sauces, breakfast, and frozen items once a week, on Saturday, across the UAE. Orders must be placed by Thursday at 13:00 (cut off day). Each week Sprout will send you an email reminder to login and select your meals for the following week, if you have selected an ongoing subscription.
Orders must be placed by Thursday at 13:00. All orders placed by this day will be delivered on the upcoming Saturday. Should you want to place an order after the cut off day, please get in touch with us on +971 50 101 9649.
Sprout collects and reuses the glass jars to ensure sustainable consumption and resource efficiency. Upon the next delivery Sprout will recollect the previous jars. We only ask that you rinse the used jars and place them back into the Sprout box and give it to the driver. The jars are washed and sanitized in our kitchen.
Sprout provides the best value & service to our customers, without compromising on our foods. We charge a delivery fee to ship the food to our customers, but we cover 100% of the cost to collect the jars and return them back to our facilities where they are washed, sanitized and reused.
It’s always best to choose the meals, family sauces, breakfast and frozen items (popsicles), you like. If you don’t get around to choosing your recipes on a future order, we’ll use your most preferred options as a guide, so you always receive the ones that you like the most.
It is quite easy. Just visit the My Subscriptions page in your account and suspend or reactivate your subscription any time you want.